Diane Frankling Co-operative Homes

COVID-19: DFC Response & Support Plan for Members

To all members of Diane Frankling Co-operative Homes

The staff and Board of Directors of Diane Frankling Co-operative Homes take the safety and well-being of our membership seriously. In response to recent developments relating to the Covid-19 pandemic, the co-op will be taking the following steps to ensure the safety of our community members and mitigate any possible outbreaks: 

  • All planned community-based programs and events are postponed until April 14th. We will track the situation and reschedule planned events and programs based on improvements to the current situation and clearance from health care officials to resume large-scale social activities
  • All bookings in the co-op’s various common spaces are cancelled until April 14th. We will only begin accepting room bookings based on new developments to the current situation. 
  • Increased cleaning and disinfecting of door handles, door knobs, stair railings, the co-op gym, laundry rooms, and other common space elements has already begun.
  • All members are being asked to curtail in-person contact with co-op staff where possible. Instead, emails and phone calls are the suggested means of communication. 

When it comes to caring for those members who may need to self-quarantine or with compromised immune systems, we are calling on all co-op members (who are willing and able) to step up and assist with things like grocery shopping, and prescription pick-up. Concurrently, we are encouraging all members who are at-risk and in self-quarantine to reach out for help! If you need help or are able to lend it, please contact Ryan Hayward in the co-op office. 

Co-op members will be updated about any changes to co-op services and informed of new protocols as the situation unfolds. Please see the reverse side of this notice for tips from the World Health Organization on how to best protect yourself from the spread of the virus. 

Please click the link below for tips from the World Health Organization on how to best protect yourself from the spread of the https://www.who.int/emergencies/diseases/novel-coronavirus-2019/advice-for-public

Wishing everyone good health and eased minds as we navigate this situation together.  

DFC Office



Since launching in 2018, DFC’s award-winning Nourish program has effectively allocated over 200 gift cards to members facing food scarcity. That’s over $5,600.00 in assistance!  The level of gratitude that members who utilize this program share with us is profound and is a constant     reminder of how important program is to our community.

To continue offering this help, we are calling on all those members (who are able) to donate to this program! We are happy to accept PC grocery gift cards in the amount of $25.00 or cash donations that we can use to  purchase cards. No amount is too little! For more information on how to donate, please contact Ryan or Ali in the co-op    office.

 Thank You for your help & consideration.

DFC Helping Hands Program Needs You!


What is the Helping Hands Program? 

The aim of the program is to pair senior co-op members (or co-op members experiencing some mobility challenges) with other members who can help with basic errands or chores. Some examples of the kinds of support might be:

o   Picking up groceries / supplies

o   Picking up prescriptions

o   Assisting with light household projects (i.e. moving some furniture etc)

o   Accompanying individual to important appointments

o   What volunteers can’t do: Banking, Laundry, Personal Care, Routine House Cleaning

How does it work? 

o   Once you are confirmed to be taking part in the program you will contact me directly with some specific help / assistance that you might need and when you need it (advance planning is key).

o   I will then reach out to co-op members that have offered their help and see who is available to assist. Once an effective match is made, I will put the two members in touch with each other.

Right now we would like to hear from members who might need some support AND members who can provide some support. If you would like to take part in this program or would like to get more information, please feel free to contact me directly.

Ryan Hayward

Community Projects Coordinator

Diane Frankling Housing Co-op

416 920 7340 x204 / rhayward@dianefranklingco-op.com